Privacy Policy

1. Introduction

Sprout Software Solutions ("we", "our", "us") operates CranePOS. This Privacy Policy explains how we collect, use, disclose, and protect the personal and business information you provide when using our software.

By using CranePOS, you agree to the collection and use of information as described in this policy.

2. Information we collect

We collect the following types of information:

• Account information: Your name, business name, email address, and phone number when you register.
• Business data: Products, sales records, customers, suppliers, staff, expenses, and other data you enter into CranePOS.
• Usage data: Log data, IP address, browser type, and pages visited to improve our services.
• Payment information: Transaction records for your subscription. We do not store card numbers; payments are processed through trusted providers.

3. How we use your information

• To provide, maintain, and improve CranePOS
• To communicate with you about your account, updates, and support
• To process your subscription payments
• To comply with legal obligations
• To detect and prevent fraud and security issues

4. Data sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share data with:

• Service providers who assist in operating our services (e.g., hosting providers), under strict confidentiality obligations.
• Law enforcement where required by law or to protect our legal rights.

5. Data security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular backups. While we take every precaution, no method of transmission over the internet is 100% secure.

6. Data retention

We retain your data for as long as your account is active and for a reasonable period after to comply with legal obligations. You may request deletion of your data by contacting us.

7. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@sproutsoftwaresolutions.com.

8. Cookies

CranePOS uses session cookies necessary for the operation of the application. We do not use advertising cookies or third-party tracking cookies.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of CranePOS after changes constitute acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy, contact us at: